Privacy Policy

At Zen Real Estate, we respect your privacy and are committed to protecting the personal information you share with us through our website, contact forms, communication channels, and real estate consultation services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding real estate services, property investment opportunities, citizenship by investment inquiries, or related consultation requests.

Information We Collect

Zen Real Estate may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Nationality or country of residence
• Property preferences
• Investment budget
• Inquiry details submitted through contact forms, WhatsApp, phone calls, email, or other communication channels

We collect information that you choose to provide directly. Certain technical information, including IP addresses and device or usage data, may also be processed automatically when you access our website.

Automatically Collected Information

When you visit our website, certain technical information may be automatically collected by our server or analytics tools, such as:

• IP address
• Browser type
• Device type
• Date and time of visit
• Pages visited
• Referring website
• General website usage activity

This information is used for website security, performance improvement, analytics, and user experience optimization.

How We Use Your Information

We may use the information you provide to:

• Respond to your inquiries and consultation requests
• Provide information about properties, projects, and investment opportunities
• Assist with buying, selling, renting, or investing in real estate in Istanbul or Turkey
• Provide guidance related to Turkish citizenship by investment or residence-related inquiries
• Improve our website, services, and customer experience
• Send relevant updates or follow-up messages, when appropriate
• Comply with legal or regulatory requirements

Sharing Your Information

Zen Real Estate does not sell, rent, trade, or disclose your personal information to third parties for their own marketing purposes.

We may share your information only when necessary with trusted parties involved in providing our services, such as legal consultants, property developers, valuation experts, translation offices, or official authorities, and only to the extent required to complete your request or transaction.

We may also disclose information if required by law, court order, government authority, or when necessary to protect our legal rights, clients, or business interests.

Data Protection and Confidentiality

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

Access to your information is limited to authorized team members or service partners who need the information to provide assistance related to your inquiry or real estate transaction.

External Links

Our website may contain links to third-party websites, including property developers, official institutions, social media platforms, or other external resources.

Zen Real Estate is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policies of any third-party websites you visit.

Cookies and Tracking Technologies

Our website uses technologies necessary for basic website functionality and security. With your consent, we may also use optional analytics and advertising technologies.

Website analytics: Google Analytics 4 helps us understand website visits, page usage, and overall performance.

Advertising and marketing: Google Ads and Meta Pixel may help us measure advertising performance and support remarketing activities, subject to your choices and applicable requirements.

You can accept, reject, or customize optional analytics and advertising technologies through the privacy preferences displayed on our website. You can revisit these preferences and withdraw consent using the Privacy Settings control.

We store your privacy preferences in your browser to remember your choices. Withdrawing consent stops subsequent optional tracking governed by these preferences, but it does not automatically erase data collected previously or remove all cookies already stored in your browser. You may also clear cookies through your browser settings.

Third-party providers may process information in accordance with their own policies and applicable law. For further details, please consult the privacy information published by Google and Meta.

Marketing Communications

If you provide your contact information, we may contact you regarding your inquiry, requested services, or relevant real estate opportunities.

You may request to stop receiving marketing communications from us at any time by contacting us directly.

Data Retention

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected, provide our services, comply with legal obligations, resolve disputes, or maintain business records.

Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data, where legally possible
• Withdraw consent for certain uses of your information
• Object to certain processing activities

To exercise any of these rights, you may contact us using the contact details available on our website.

Updates to This Privacy Policy

Zen Real Estate reserves the right to update or modify this Privacy Policy at any time when necessary. Any updates will be published on this page, and the updated version will become effective once posted.

We encourage visitors to review this page periodically to stay informed about how we protect personal information.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the contact details available on our website.

Zen Real Estate
Istanbul, Turkey